Certified by the Chartered Institute of Logistics and Transport (CILT) in the UK, this course is uniquely focused on the operational aspects of managing school buses and land passenger transport. Pupil and passenger transport operations play an integral part in connecting society and fulfilling mobility requirements. As a result, there is a growing need to deliver against those obligations in a manner that satisfies time, cost, service and safety constraints.
In this course, we will start by highlighting the purpose and objectives of school bus and passenger transport. We then describe vehicle inspection, audit and control processes in detail, providing practical tips, techniques and templates. Next, we illustrate different facets of operations especially as they relate to routing and scheduling while also emphasizing the importance of safety in operations. We conclude the course with a thorough explanation of key operational drivers.
Course Methodology
This course uses a variety of individual exercises, team exercises, cases, games and discussion boards. It also leverages a series of videos to explain the latest pupil and passenger transport practices.
Course Objectives
By the end of the course, participants will be able to:
List the objectives of school bus and passenger transport operations
Manage vehicle inspection, audit and control processes for compliance with regulations
Plan and execute pupil and passenger transport operations to optimize costs, delivery times, service quality and safety levels
Implement pupil, passenger and fleet safety programs for secure transport operations
Apply operational cost management strategies to improve financial performance
Target Audience
Transport coordinators, supervisors, managers, inspectors, planners and safety officers in the school bus as well as other land passenger transport sectors.
Target Competencies
Transport management
School bus operations
Passenger transport operations
Vehicle routing
Vehicle capacity planning
Vehicle inspection, audit and controls
Transport safety
Operational costs
Course Outline
Objectives of school bus and passenger transport operations
Objectives of transport management
Fundamentals of school bus operations
Matching demand with capacity
Pupil and passenger particularities
Recognizing passengers with audio, visual and physical disabilities
Passenger transport modes and types
Efficient and effective transportation
Setting the service level
Vehicle inspection, audit and control
Need for compliance with government regulation
Specifications of bus exteriors
Specifications of seating and bus interiors
Inspection templates
Inspection process
Conducting a comprehensive audit
Operational control mechanisms
Planning and executing transport operations
Planning for transport operations
Factors affecting transport decisions
Network design options
Vehicle routes, schedules and timetables
KPIs for monitoring transport operations
Safety fundamentals in pupil and passenger transport
Elements of a safety transportation plan
Safety as it relates to routes
Boarding procedures
Disembarking procedures
Tracking boarded and disembarked pupils and passengers
School bus “danger zone”
Warning systems
Pupil and passenger behavior guidelines
Pre-trip vehicle checks
Post-trip vehicle checks
Driver selection criteria
Fleet skill tests
Formula for safe driving
Optimizing transport operating costs
Operational costs overview
Particulars of fixed costs
Particulars of variable costs
Maintenance charges
Cost reduction techniques across the value chain
Critical cost ratios
Key Performance Indicators (KPIs) relating to costs