New facilities and systems rarely fail because the technology does not work, they fail because the people and processes around them were never properly prepared, which is why sound Change Management is inseparable from genuine operational readiness. This training course gives participants a complete, practical grounding in managing change alongside readiness activities, connecting people-focused planning directly to real adoption and performance outcomes after go-live.
Participants will strengthen their understanding of how to lead organizational change through major project transitions, and will build practical competency in integrating readiness planning with change management activities. The course places strong emphasis on effective stakeholder engagement throughout the change process, and develops sound skills in sustaining adoption and performance well beyond initial implementation.
Course Objectives
By the end of the course, participants will be able to:
By the end of this training course, participants will be able to:
Apply core principles of Change Management within operational readiness programs
Lead organizational change through major project transitions
Integrate readiness planning activities with change management processes
Plan and manage effective stakeholder engagement throughout change initiatives
Identify and address resistance to change during project transitions
Sustain adoption and performance beyond initial go-live
Apply relevant best practices to change management within readiness programs
Target Group
Operational readiness and transition managers responsible for change
Avoiding gaps between technical readiness and organizational readiness
Stakeholder Engagement
Identifying and prioritizing stakeholders affected by change
Planning and managing stakeholder engagement throughout the transition
Addressing concerns and building buy-in across affected groups
Sustaining Change
Identifying and addressing resistance to change during transitions
Reinforcing new ways of working after go-live
Measuring and sustaining adoption over the longer term
Practical Application
Case studies in Change Management within operational readiness programs
Common change management challenges during transitions and practical solutions
Lessons learned from real project change and readiness experiences
Schedule & Fees
2026 Schedule & Fees
There are no public sessions remaining for the course this year. Please contact us if you wish to have a customized in-house session, or to find out how an additional public session can be scheduled.