In today’s complex work environment, becoming a supervisor or manager demands new skills and approaches to getting things done. New managers and supervisors must learn how to lead, manage, motivate, and accomplish tasks effectively and efficiently through others. They also must become competent in problem-solving and decision-making.
This course allows you to develop highly effective and essential managerial skills that will help you in your new role as a supervisor or manager.
Course Methodology
The course relies on brief presentations by the course leader, assessments, videos, individual and group work, and instructor- and participant-led discussions.
Course Objectives
By the end of the course, participants will be able to:
Analyze the responsibilities and required skills of the new manager and apply the fundamental management functions
Build and lead effective and dynamic teams
Identify various ways to motivate employees
Explore the required steps for effective delegation
Implement effective strategies for time and stress management
Apply effective tools to improve problem-solving and decision-making
Target Audience
This course is designed for new managers or supervisors, and managers or supervisors with some experience but no formal training who wish to improve their managerial skills.
Target Competencies
Planning and organizing
Leading and controlling
Motivating
Delegating
Problem solving
Decision making
Managing time and stress
Course Outline
Responsibilities and Skills of a New Manager
Why most managers and supervisors fail
Managing in the new competitive landscape
Managing for competitive advantage
Roles and responsibilities of a manager
The four functions of management
Skills needed at different management levels
Common mistakes by new managers and supervisors
Building and Leading Effective Teams
What makes a team
How teams can fail
Stages of team formation
Characteristics of high-performing teams
Situational leadership and its application to team leadership
Current trends and issues
Mastering the Art of Motivation
Definition of motivation
Myths about motivation
The main theories in brief
Current trends and issues
Implications for managers
Delegating Tasks Effectively to Your Team
Definition of delegation and why to delegate
The barriers to delegation
Reasons why delegation fails
The steps to effective delegation
Empower employees through delegation
The dos and don’ts of delegation
Time and Stress Management
Identifying your time wasters with the activity log