Pressure on recruitment and selection units in organizations seems to be constant, if not increasing with time. More is required with less. New and more effective recruitment channels have become a necessity now that branding techniques and use of technology is no longer a choice. The diversification of commonly used selection methodologies has become essential to improve the reliability of selection decisions and improve the quality of hires. Moreover, performance measures and Key Performance Indicators (KPIs) have become standard in measuring the reliability and effectiveness of recruitment and selection within organizations. This course is designed, and constantly updated, to explore these topics. It is designed from an operational and cultural perspective and is expected to enable participants to build a holistic approach towards their activities and introduce system changes.
Course Methodology
The course is divided into three equal parts covering recruitment, interviewing, and selection. Each part explores the latest trends and best practices associated with the topic in such a way that participants will be able to reflect on, and benchmark, their company's practices. Moreover, almost half of the course will be dedicated to skill building exercises such as role plays, video presentations, trends reports, and scenario interviews. The course activities are carefully crafted to ensure the proper transfer of knowledge to skills.
Course Objectives
By the end of the course, participants will be able to:
Develop budgeted workforce plans in accordance with company directives and market conditions
Use differentiated recruitment channels to maximize recruitment efficiency and minimize cost
Design specific selection frameworks for various job families and improve their reliability and validity
Plan for and implement a competency-based interview
Apply the right measures and KPIs to evaluate the effectiveness of recruitment and selection efforts
Design exit interview guides and analyze results
Target Audience
This course targets experienced and senior professionals in the recruitment and selection function as well as senior employees in human resources. The course is also very useful for those working in workforce planning and nationalization.
Target Competencies
Workforce planning
Recruitment
Assessment and selection
Analytical skills
Performance management
Planning and organizing
Decision making
Course Outline
Fundamentals of workforce planning
Defining workforce planning
Forecasting employee needs
Keys to successful workforce planning
The strategic staffing process
Demand analysis
Trend analysis
Ratio analysis
Scatter plot
Zero manning methodology
Capturing and tabulating information
Recruitment planning
Defining needs
Planning the various stages
Roles of line managers and recruitment personnel
Internal recruitment sources
External recruitment sources
Middle East recruitment trends
Candidate assessment
Validity and reliability of assessment methods
Job fit and organizational fit assessment
Assessment centers
Psychometric and ability assessments
Budgeting: processes and approaches
Importance and types of budgets
The budgeting process
Approaches to developing budgets
Incremental
Zero based
Activity based
Developing department budget
Advanced interviewing techniques
Importance of information and data capture
Types of interviews
Competency based interviews
Analyzing jobs
identification and leveling of critical competencies
developing interview guides
quantitative and qualitative interview reports
Exit interviews
When, how and by whom
Format and content
Analysis of results
Measuring recruitment efforts
Internal versus external recruitment effectiveness
Effectiveness and efficiency measures
The main KPIs for measuring the recruitment function: