Positive attitude is infectious and leads to a ‘can do’ approach in individuals, teams and organizations. This course develops skills necessary for individuals to change their outlook on life and build their inner confidence at the flick of a mental switch. Participants in this interactive course will explore various techniques to get better control and have a more positive impact over their life at the professional and social levels.
Course Methodology
The course relies on the use of several self evaluation exercises aimed at helping participants learn their preferred behavioral and communication styles. The course also features the use of a number of case studies, practical exercises and presentations by participants followed by group discussions.
Course Objectives
By the end of the course, participants will be able to:
Examine the impact of positive attitude on personal and professional environments
List the steps needed for improving attitude and behavior
Apply positive psychology techniques to improve effectiveness on the job
Identify preferred thinking patterns and filters
Use modeling techniques to improve relationships with others
Target Audience
Individuals who need to improve their positive outlook on life and enhance their relationships at both the personal and professional levels.
Target Competencies
Personal commitment
Practical thinking
Self confidence
Self esteem
Examining attitude
Building relationships
Course Outline
The impact of attitude
Attitude is everything
The origins of attitudes
The formation of attitudes
Adding value to your organization
The relationship between attitude and creativity
Intelligence versus creativity
How to change your attitude
Typical human reactions
The science of how we react
The 7 steps approach to changing attitudes
Deciding to change today
Shifting your focus
Being curious
Developing an attitude of gratitude
Deciding not to be perfect
Believing in yourself
Taking action
The environment we live in
Factors affecting attitude
Changing your thinking
Characteristics of negative thinking
Sources of positive energy
Finding the right balance
Positive psychology
Escaping the average
Predicting job success
Productivity increases with happiness
Small changes ripple outwards
Increasing personal effectiveness
Knowing yourself
Overview of the DiSC behavioral tool
The 4 behavioral traits in the DiSC model
Building rapport
Educational representational systems
Communicating effectively
Communication levels and definitions
Active versus passive listening
Empathy as a fundamental trait
Assertive behavior
When to be assertive
Components of communication behavior
The value of feedback
Guidelines for constructive feedback
Programming and modeling skills
Improving self esteem
The impact of negative thinking
Characteristics of high self esteem people
Using body language to influence others
Resolving conflict
The positive side of conflict
Schedule & Fees
2026 Schedule & Fees
There are no public sessions remaining for the course this year. Please contact us if you wish to have a customized in-house session, or to find out how an additional public session can be scheduled.